Frequently asked questions
Do I have a confirmed booking after submitting the form?
No. The form sends a request only. Our team will contact you to confirm availability and details.
How do I secure my booking?
After we agree the itinerary and details with you, a deposit is required to secure your booking. Our team will send the amount and payment instructions.
Do I have to pay when I send a request?
No. Sending a request is only for consultation. Our team will advise you and confirm availability, then explain the deposit needed to secure your booking.
Can I choose a service type?
Yes. Available service options are shown on each tour page. Select the service type and number of guests that apply to your group.
What should I include in my message?
Share your travel plans, group needs, riding experience and any special requests that may help us prepare a suitable trip.
Can the itinerary change?
Routes may need to change because of weather, road conditions, safety or local circumstances. Our team will discuss relevant changes with you.